In order to provide the greatest range of products, some Next or Brand Partner items sold on this website are not stocked locally and as such we require additional time to deliver these products to you.

These items should arrive within approximately 10-14 working days. Next and some Brand Partner item are shipped internationally and will be sent in a separate parcel.

Please note that Next and Brand Partner products purchased cannot be delivered outside of Australia at this time.

Amber Rose or By Fairfax & Roberts earrings cannot be returned due to health and safety reasons, unless they are faulty. Faulty earrings can only be refunded if unworn and the labels are still attached.

Please allow 10-15 working days from the time you post your parcel for a refund to be processed by the bank if your earrings are faulty.

Further Information

For further details or if you have any questions, please call us toll free on 1800 148 148.

Large and oversized items have an additional freight fee. This fee varies by product - please refer to the individual product page to confirm the large delivery fee for a specific item.

When ordering large or oversized items, you will be charged a delivery surcharge for each large or oversized item in your order plus the $12.95 standard delivery fee.

Large Item Standard Delivery

Our standard delivery currently provides parcel delivery within 10 working days for Australian residents.

Oversized Item Delivery

Oversized items cannot be delivered to a PO Box address. Oversized delivery timeframe is within 10 working days.

Store Pick-Up

Unfortunately we are unable to facilitate collection of Large and Oversized items to Australian Stores. Please call us on 1800 148 148 to arrange shipping by standard delivery.

International Delivery

Large and Oversized items are only available to be shipped within Australia.

Further Information

For further details or if you have any questions, please call us toll free on 1800 148 148.