Australian
Delivery options

Customer Update 9th June

Under COVID-19 Level 1 (NZ regulations)

Celebration time! Our oldest order is now less than a week old. We know you have been waiting patiently to receive your new purchase from us. The good news is we are almost up to date. Level-1 allows our Distribution Centres to come up to full speed. Rest assured we are doing everything we can to minimise the delays, and we ask you to bear with us. We are very grateful for your continued support and patience. Delivering your order safely and as promptly as possible is always our goal. We are still experiencing delivery delays with courier networks. We have been assured these will reduce over the coming week.

Our contact is continuing to experience very high call volumes. We apologise for any delays in answering your calls. Please bear with us.

Click & Collect remains unavailable until further notice.

We have extended our returns timeframe from 30 to 60 days to assist you. This will remain in place until further notice.

Returns and exchanges are currently being processed. We apologise for any delays and inconvenience caused.

The EziBuy Team.